TERMS and CONDITIONS:

PLACING YOUR ORDER

Sharon’s Cookie Jars is accepting orders with most major credit cards (secured with VeriSign) and with PayPal.  The Easiest Way to Purchase is to use the Shopping Cart. Or you may Phone us: Phone: Toll Free 1-866-478-5870 (or 936-365-3437) 9:00AM to 5:00PM Monday-Friday Central Time Zone.

SHIPPING, HANDLING, PACKING and INSURANCE

The $9.95 shipping cost includes the Shipping, the Handling, the Packing, and the Insurance of every Cookie Jar. Most items will be Packed and picked up by UPS within 2 business days. UPS then guarantees delivery within 1-5 business days depending on on far the Ship-To Address is from Goodrich, TX 77335. We ship via UPS Ground and insure all items we ship. At the time of Shipment you will be notified via Email by UPS Quantum including the UPS Tracking Number, so you may track your own package. UPS Policy is to leave the package at your door if nobody answers the door. If you prefer to sign for your package, rather than having the package left on the porch, you must notify us immediately via Email (sales@Sharonscookiejars.com) and we will require UPS to obtain a signature. All packaging is done professionally. We do everything possible to insure that your item arrives in the best possible condition.  All Cookie Jars are boxed for maximum damage protection.  We have done all we can to minimize the Shipping Handling Packing Insurance costs. Purchasers within Texas will have to pay the 6.75% Sales Tax.

IMPORTANT NOTE:

The same low $9.95 shipping rate applies to all purchases regardless of price. We only ship to the Lower 48 states. We no longer ship to outside of the Lower 48 states. Customs Fees, Tariff Fees, and ultimate shipping delays can exceed well over $100 additional expense. You can ship outside of the Lower 48 cheaper than we can, if you are not a registered business. We will not accept orders to Alaska, Hawaii, Canada, Europe, or any other place outside of the Continental United States.

RETURNS

Buyer will be responsible for shipping BOTH ways on unauthorized returns. Buyer will be responsible for shipping BOTH ways on items returned because you do not like the item, or it is not what you expected. Contact us first. All sales are final for all SALE items.  

DAMAGED ITEMS

Even with all the steps we take to protect your item, damage can still occur. If the package looks like it may have incurred damage and the delivery person is still there, notify them on the spot. If you receive a damaged item you must do two things; First, please call UPS at: 1-800-PICK-UPS (1-800-742-5877) you will need to have the UPS Tracking Number, located on the package, when you make the call. They will notify us with a damage claim. Second, In the unlikely scenario that damage should occur, please take a picture of the damaged cookie jar and  Email it to us at: Sales@SharonsCookieJars.com you will receive full refund for the item and for the shipping cost on damaged items. 

METHOD OF PAYMENT

We currently accept payments via: Visa, MasterCard, American Express, Discover Card, and PayPal.

See Also: FAQ and How to Order